Privacy policy – ESTER Technopole

Last update: 28 May 2020

The ester-technopole.org site (“the Site”) is hosted on the servers of:
OVH
SAS (a simplified joint-stock company) with a capital of €10,069,020
RCS (Trade & Companies Register) Lille Métropole 424 761 419 00045
Code APE 2620Z
French VAT No.: FR 22 424 761 419
Head office: 2 rue Kellermann – 59100 Roubaix – France

Identity of the data controller

All processing of collected personal data is carried out under the responsibility of Mr Daniel LAFONT, Executive Director

This site is published by:
ESTER Technopole
BP 6901 – 87069 Limoges Cedex – France
E-mail:
Publications Director: Mr Daniel LAFONT, Executive Director

Data collected and purpose of processing

Data you share with us

We store the data you share with us for the period required to process your request and for a maximum period of 3 years following the provision of services. Any data you share with us within the context of a claim will be stored for a maximum period of 10 years.

On the basis of our legitimate interest in continuing to improve our services, please note that such data will be cross-referenced with data that you have already provided and may be used to create your customer profile on our website.

(cf. contact form)

Data collected: Status (private individual or professional)
Purpose of the processing: To provide personalised replies to queries and requests

Data collected: Surname, first name
Purpose of the processing: ID verification / To provide personalised replies to queries and requests 

Data collected: Address, postcode, town
Purpose of the processing: To allow the processing of questions or requests for information by post / To allow appointments to be made / To offer local services to users

Data collected: E-mail address
Purpose of the processing: To allow the processing of questions or requests for information by e-mail

Data collected: Telephone number
Purpose of the processing: To allow the processing of questions or requests for information by telephone

Data collected: Company
Purpose of the processing: To be able to identify an applicant’s company

Direct e-mail marketing

With your consent, your e-mail address may be used for communication purposes, to send you newsletters, invitations to events and information on the activities of ESTER Technopole.

Please note that you may at any time object to such processing and unsubscribe from our communications by clicking on the link located at the bottom of the page in our e-mails, or by following the instructions given in the section “Exercising users’ rights”.

Your e-mail address will be stored for a period not exceeding three (3) years from the last time you contacted us.

For further information on the recipients of your personal data, please consult the section “ACCESS TO DATA”.

Data collected whilst using our services

For audience measurement data, and all the data we collect through the use of cookies on the Site, the storage period is 13 months. Your IP address is anonymised immediately after use.

We process the above-mentioned data on the legal basis of our legitimate interest in improving our products and services, or with your consent for location data and data collected via cookies, which are subject to consent, used on the Site (see the section “Cookies and equivalent technology” for further information on the subject of cookies used on the Site.)

Data collected: Statistics on users’ Internet access
Purpose of the processing: Production of statistical data used to analyse Site traffic in order to improve it (search requests, pages visited, etc.)

Data collected: Data relating to your device provided by your browser (server errors, server activity, settings, browser type and language, date and time of your request and source URL, session identifiers, browsing history, etc.)
Purpose of the processing: To allow system errors to be addressed and our services to be managed and improved

Data collected: IP address / Location data (subsequent to request and approval)
Purpose of the processing: Geolocation / To allow the geographical mapping of visitors to the website

Exercising users’ rights

You have the right to access, rectify or erase your personal data. You may request that its processing be limited, or object to its being processed.

At your request, we can send you the personal data you have provided in an easily accessible format. You also have the right to set guidelines relating to the management of your data following your death.

You may, subject to producing valid proof of identity, exercise your rights at any time by submitting your request:

  • by post to: ESTER Technopole – BP 6901 – 87069 Limoges Cedex – France
  • by telephone, on the following number: +33 (0)555 426000

Your request will be processed within one month of receipt. If necessary, this deadline may be extended by two months, depending on the complexity and number of requests. In such cases, you will be notified regarding this extension and the reasons for the delay within one month of receipt of your request.

You will not be charged for exercising your rights except in cases where requests are clearly unfounded or excessive. In such cases, ESTER Technopole also reserves the right to disregard your request.

Should you be dissatisfied with the processing of your request, please contact us on the following number: +33 (0)555 426000. In the event that you remain dissatisfied with our response, we would like to remind you that you may lodge an appeal with the French Data Protection Agency (Commission Informatique et Libertés, CNIL): https://www.cnil.fr/

Data processing methods

Personal data is processed using manual and digital tools. The sole purpose of such processing is to achieve the stated objectives, with a view to ensuring data confidentiality and protection.

Access to data

Access to your personal data is confined to the following, within the limits of their respective mandates:

  • The internal services of ESTER Technopole based in France: the teams in charge of the site and the communications team.
  • their provider, SARL Pixine, the ester-technopole.org, site developer, based in France: the teams in charge of the site and the sales team. 
  • The provider OVH, the ester-technopole.org site’s host.
  • The following platforms and social media: Google, Facebook, Twitter, YouTube and LinkedIn, insofar as they have access to data relating to your ongoing access to our Site should you agree to this. For further details, we recommend that you consult the “Type of cookies” section below. Please note that the above-mentioned providers are subject to a confidentiality clause and may only use your data in accordance with our contractual provisions and relevant legislation.​

Data protection

To protect your personal data, ESTER Technopole has introduced adequate physical, electronic and administrative safeguards that comply with the regulations. However, ESTER Technopole wishes to draw users’ attention to the potential risks as regards data confidentiality associated with using the Internet. In particular, it is up to users to ensure that a means to protect their personal computer network is in place, and to ensure that the connexion box connected to their Internet service provider, and other radio access (e.g.: WIFI, 4G, etc.), is correctly configured.

Cookies and equivalent technology

During browsing, cookies are installed on your device (computer, mobile telephone, tablet), according to the preferences you have expressed and that you may modify at any time by adjusting your settings (see the section “Accepting or refusing cookies” below).

Cookies, which are installed on your device whilst visiting a site, are small text files on the aforementioned site that record information related to browsing (pages consulted, date and time of consultation, etc.); their main objective is to improve your experience and allow you to receive personalised services.

Cookie: XSRF-TOKEN
Type: Essentiel website cookies / Information used to prevent CSRF-type attacks
Generated by: www.ester-technopole.org

Cookie: pixine_session
Type: Essentiel website cookies / Information used for the correct use of the site
Generated by: www.ester-technopole.org

Cookie: pixine_cookie_consent
Type: Essentiel website cookies / Information used for your consent regarding the storage of cookies
Generated by: www.ester-technopole.org

Cookie: _ga
Type: Website analytics cookies / Cookies that record internet users’ access statistics
Generated by: Google analytics

Cookie: _gat
Type: Website analytics cookies / Cookies that record internet users’ access statistics     Generated by: Google analytics

Cookie: _gid
Type: Website analytics cookies / Cookies that record internet users’ access statistics     Generated by: Google analytics

Accepting or refusing cookies

You may configure your browser so that cookies are either stored on your device or rejected, either systematically, or depending on the sender, or so that you are informed when a cookie is stored on your device, so that you may accept it or reject it.

However, the deletion of all cookies used may lead to the alteration or loss of certain settings or information and make browsing difficult or even impossible.

Each browser requires a different configuration. This is described in your browser’s help menu, which will tell you how to modify your cookie preferences.

You can disable cookies by following the instructions below:

For Safari™: https://support.apple.com/kb/ph31411?locale=fr_FR

Amendments to this document

This document may be amended at any time without prior notice. We suggest you consult it regularly.